Last Updated: 06.02.25 

Giddy, GiddyShop, and GiddyUp ™️ (collectively referred to as “GiddyPay,” “we,” “our,” or “us”) respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, websites, and mobile applications. 

By accessing or using GiddyPay, you consent to the collection and use of your data as described in this policy. 

We collect the following types of information: 

When you register or use our services, we may collect: 

• Name, email address, phone number, and contact details. 
• Government-issued ID for KYC verification. 
• Banking details (for transactions and withdrawals). 

We collect records of transactions, payments, and purchases made through GiddyPay services. 

• IP address, device type, browser type, and operating system. 
• Location data (with your consent). 
• Usage activity within our platforms. 

• Messages, customer support inquiries, and feedback. 
• Marketing preferences and responses to promotional campaigns. 

We use your data for the following purposes: 

• To provide and manage services: Processing transactions, fulfilling orders, and managing accounts. 
• To ensure security & compliance: Verifying identity, preventing fraud, and complying with regulatory requirements. 
• To improve user experience: Enhancing features, personalizing recommendations, and analyzing trends. 
• To communicate with you: Sending service updates, notifications, and promotional offers (with opt-out options). 

We do not sell or rent your data. However, we may share information with: 

• Payment & Financial Institutions: To process transactions and comply with financial regulations. 
• Legal Authorities: If required by law, court order, or to protect against fraud. 
• Service Providers & Partners: Trusted third parties who assist in operations, such as logistics, cybersecurity, or analytics. 

We implement industry-standard security measures to safeguard your data. These include: 

• Encryption & Secure Storage: Protecting sensitive data from unauthorized access. 
• Access Controls: Restricting access to personal data based on job roles. 
• Regular Security Audits: Ensuring compliance with data protection laws. 

However, no method of data transmission is 100% secure. Users are responsible for keeping their login credentials confidential. 

As a GiddyPay user, you have the right to: 

• Access Your Data: Request copies of your stored data. 
• Correct Your Data: Update incorrect or outdated information. 
• Request Deletion: Request account closure and data deletion (subject to legal retention requirements). 
• Opt-Out of Marketing: Unsubscribe from promotional emails or messages. 

To exercise your rights, email us at 📧 GiddyUp@giddyshop.info 

GiddyPay uses cookies and similar tracking tools to enhance user experience and analyze website activity. You can manage cookie preferences through your browser settings. 

We retain personal data only as long as necessary for legal, regulatory, and operational purposes. Once no longer needed, data is securely deleted. 

Our services may contain links to third-party websites or payment processors. We are not responsible for their privacy practices, so users should review third-party policies before engaging with them. 

GiddyPay services are not intended for children under 18. We do not knowingly collect personal data from minors. 

We may update this policy periodically. Continued use of our services after changes implies acceptance of the revised policy. 

If you have questions about this Privacy Policy or your data, contact us at: 

📍 Office Address: 24 Idowu Street, New Haven, Enugu / 5b Keffi - Awolowo Rd, Ikoyi, Lagos.
📧 Email: GiddyUp@giddyshop.info  

By using GiddyPay, you acknowledge and agree to this Privacy Policy.